Terms of Service
Last updated: 28 October 2026
1. Who we are
Leadlyn is operated by SalesAR LTD, a company registered in England and Wales under company number 13765480, with its registered office at 124 City Road, London EC1V 2NX, United Kingdom ("SalesAR", "we", "us"). These Terms govern your use of the Leadlyn website and application at app.leadlyn.com (the "Service").
By creating an account or using the Service you agree to these Terms on behalf of yourself and the organization you represent. If you do not agree, do not use the Service.
Contact: support@leadlyn.com
2. What the Service does
Leadlyn monitors public posts and job listings on LinkedIn, X, Upwork, Reddit and Threads for the phrases you choose, uses automated tools including artificial intelligence to judge whether a post shows a buying signal for what you sell, and shows the matching posts to you as leads in your workspace. You can review, qualify, assign and track leads, and you can have them delivered to Telegram, Slack, email or a Google Sheet that you connect.
The Service works from publicly available content. We do not guarantee that it finds every relevant post, that every lead is accurate or relevant, or that any lead results in business for you. AI classifications are suggestions and can be wrong.
3. Accounts and organizations
You must be at least 18 years old and able to enter into a contract. You must give accurate information when you register and keep your login details secure. You are responsible for everything that happens under your account.
An account belongs to an organization. The owner of an organization can invite team members and is responsible for their use of the Service. Each project in an organization has its own phrases, sources, conditions and leads.
4. Test Drive
We may offer a free trial of the Service called Test Drive, for a limited period that we set (currently 5 days) and for one project. During Test Drive the Service may be limited in volume or features. When Test Drive ends, the project stops collecting new leads unless you choose a paid plan. Leads already found stay available in your workspace. We may change, shorten or withdraw Test Drive at any time.
5. Plans, subscriptions and payment
Paid plans are sold per project as subscriptions, billed monthly or yearly in US dollars. The current plans and prices are shown in the Service on the Billing page before you pay. A yearly subscription is charged in advance for the whole year.
Payments are processed by Stripe, Inc. ("Stripe"). We do not receive or store your full card details. By paying you also agree to Stripe's terms that apply to payments.
Renewal. A subscription renews automatically at the end of each billing period for the same period, at the price then in effect, and your saved payment method is charged, until you cancel. We will tell you in advance of any price change, and the new price applies from your next renewal.
Changing plans. An upgrade takes effect immediately and the price difference for the rest of the current period is charged at once. A downgrade, or a move from yearly to monthly billing, takes effect at the end of the current paid period.
Failed payments. If a payment fails, we and Stripe will retry it and let you know. If it is not paid, the project may stop collecting new leads until payment succeeds.
Taxes. SalesAR LTD is not registered for VAT, so no VAT is added to our prices. You are responsible for any other taxes that apply to your purchase in your country.
6. Cancellation
You can cancel a subscription at any time from the Billing page in the Service or by writing to support@leadlyn.com. Cancellation takes effect at the end of the billing period you have already paid for. Until then the project keeps working; after that it stops collecting new leads and is not charged again.
7. Refunds
Payments are not refundable, except where the law requires a refund, or where we charged you in error or the Service was unavailable for a significant part of a billing period because of a fault on our side. In those cases write to support@leadlyn.com within 30 days of the charge and we will refund the affected amount. If you cancel, you keep access until the end of the paid period instead of receiving a partial refund.
8. Acceptable use
You agree not to:
- use the Service or its leads to send spam, to harass anyone, or to contact people in breach of the law, including data protection and electronic marketing laws;
- resell, publish or bulk share leads or data from the Service outside your organization;
- try to access accounts, projects or data that are not yours, or to break, overload or reverse engineer the Service;
- use the Service for anything unlawful, or to collect information about people for purposes unrelated to finding business opportunities.
You are responsible for how you use the leads and for any contact you make with the people and companies in them, including having a lawful basis for doing so.
9. Your content and our rights
You keep the rights to what you put into the Service: your phrases, settings, notes and decisions ("Your Content"). You give us permission to use Your Content only to run, support and improve the Service for you. The content of the posts we collect belongs to their authors and the platforms they were published on.
The Service itself, including its software, design and the Leadlyn name, belongs to SalesAR. These Terms do not give you any rights to it beyond using the Service as described here.
10. Third party services
The Service relies on third parties, such as the platforms we monitor and the integrations you connect. We are not responsible for their availability or for changes they make that affect what the Service can collect or deliver. Your use of an integration is also subject to that provider's terms.
11. Availability and changes
We aim to keep the Service available and working, but we do not promise it will be uninterrupted or free of errors. We may change, add or remove features. If we make a change that significantly reduces a paid plan, we will tell you in advance and you may cancel.
12. Suspension and termination
We may suspend or close an account that breaks these Terms, does not pay, or puts the Service or others at risk. Where reasonable we will warn you first. You may close your account at any time by writing to support@leadlyn.com. After closure we keep and delete your data as described in our Privacy Policy.
13. Liability
The Service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost business or lost data. Our total liability to you for any claim in connection with the Service is limited to the amount you paid us in the 12 months before the claim.
Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
14. Changes to these Terms
We may update these Terms. We will tell you about important changes by email or in the Service at least 14 days before they take effect. If you keep using the Service after that, the new Terms apply.
15. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute, except where the law of your country gives you the right to bring a claim locally.
16. Contact
SalesAR LTD, 124 City Road, London EC1V 2NX, United Kingdom
support@leadlyn.com